Pro – (Three Month)

Frequently Asked Questions

• Can we cancel Subscriptions and get a refund?
  Unfortunately subscriptions cannot be refunded
• How can I change my delivery address?
  Send in an email to with your details to info@nycoffee.com
• Can I change my subscription package?
  You can upgrade or downgrade subscriptions upon completion of the initial package
• When will New York coffee contact me regarding the coffees I would like to choose?
  Within 5 working days after purchase
• How do I change my delivery address/contact details?
  Send in an email with your details to info@nycoffee.com
• Can I increase my existing subscription period?
  Yes, you can renew your subscription.
• Can I change my existing subscription package?
  You can upgrade or downgrade subscriptions upon completion of the initial package
• Which coffees can I choose from during my subscription
  All of our limited edition single origins
• How do I change my subscription choices?
  Send in an email with your request to info@nycoffee.com
• Is there a deadline before which I have to choose my coffees?
  No, there is none.
• Can I pay on a monthly basis for 3/6/12 month packages?
  No, all subscriptions must be paid for at the time of purchase